How Municipalities Can Improve Online Surveys

INTRODUCTION

Online community surveys are key tools municipalities can use to gather feedback from the public for various projects and initiatives. When used effectively, they can help to inform decision-making, understand the needs and preferences of the community and improve trust and communication.

While collecting feedback via surveys isn’t new, there are some techniques municipalities can use to improve the quality and experience for participants.

Following are some tips your municipality can use to improve its online community surveys.

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How Municipalities Can Use AI Tools for Digital Marketing

ChatGPTINTRODUCTION

According to Statista, more than 250 million people used AI tools last year, with the numbers expected to push past 700 million by the end of the decade. Municipalities can use artificial intelligence (AI) tools for external communications, including for digital marketing. This is another avenue to enhance citizen engagement and streamline employee tasks.

With so many uses of AI, here are three ways municipalities can use it for digital marketing purposes.

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How to use Facebook’s Community Chats for Public Involvement

INTRODUCTION

Conducting public involvement is crucial to the success of any organization or municipality’s project. One way to expand outreach efforts is by using social media features, like Facebook Community Chats.

Here are a few ways to use Facebook’s Community Chats for public involvement and outreach campaigns.

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