The Washington Commanders did not manage the clock properly at the end of their tie game against the New York Giants on Oct. 11. In the aftermath, the big question was: whose fault was it? Head Coach Dan Quinn, Offensive Coordinator David Blough and/or Quarterback Jayden Daniels?
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There is no magic wand to make a crisis disappear. Of course, individuals and organizations wish there was, but the reality is that crisis mitigation usually takes time and careful planning.
Unfortunately, individuals and organizations often don’t want to take any action, even after a crisis communications plan has been created. Instead, they hope that maintaining the status quo will make the problem go away.
Here are a few things to keep in mind as you experience a crisis:
INTRODUCTIONMunicipalities host many public meetings each year. While most happen without an incident, sometimes external factors like protests can create challenging situations. Being prepared, especially via communication, is essential.
Here are ways to prepare for protests at your municipal meeting.
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