How to Write an Effective FAQ for Your Proposed Municipal Project

INTRODUCTION

When a new municipal project is announced, you can expect questions from residents, businesses and elected officials. Creating an FAQ for the project is one of the best ways to address those common questions with your messaging strategy.

Here is how to write an effective FAQ for your proposed municipal project:

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How to Set up a Virtual Public Meeting on Zoom

INTRODUCTION

Virtual public information meetings (PIMs) have become more of the norm, especially since COVID. They can be a convenient way for businesses and municipalities to stay transparent and accessible, and for connecting with stakeholders.

One important thing to note is that to run a PIM with presentation-style control, you’ll need a Zoom Webinar subscription, not just a regular Zoom Meeting account. Webinars are set up differently, and the cost depends on how many attendees you anticipate. For example, Zoom Webinar pricing starts at $66/month.

Here is a guide on how to set up a virtual PIM on Zoom Webinars.

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How to Coordinate with Businesses on Public Projects

INTRODUCTION

Whether you’re part of a city department, transportation agency, or utility provider, coordinating with businesses is essential to the success of public projects. From street reconstruction to broadband expansion, these initiatives often affect how businesses operate day to day. When communication breaks down, the results can include delays, budget issues and strained relationships that carry over into future efforts.

Strong, consistent communication builds trust, ensures accountability, and helps business stakeholders understand the project timeline, their role in it and how decisions are made. Here’s how public entities can successfully coordinate with businesses throughout a project’s life cycle.

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