INTRODUCTION
When municipalities are in the process of implementing a new initiative, it’s important they gather community feedback. One of the ways to do that is by hosting various stakeholder meetings. Stakeholders are groups of people that hold clout within the community (e.g., school administration, elected officials, EMS/Fire departments, etc.).
Using artificial intelligence can help when preparing for the meeting, during the meeting and after the meeting. Here’s how:
Continue reading “How Municipalities Can Use AI for Stakeholder Meetings”
I find SOS columns interesting–and not because of the plight of the person seeking help. For those who are not familiar, SOS columns feature everyday citizens who need assistance in resolving their issues, which typically include not receiving a service for which they paid or not receiving a refund that’s owed to them.
Online community surveys are key tools municipalities can use to gather feedback from the public for various projects and initiatives. When used effectively, they can help to inform decision-making, understand the needs and preferences of the community and improve trust and communication.