A trend that has emerged over the past few years is new restaurants not having a main phone line and thus no way for anyone to call them. While the reasons are understandable–avoiding sales calls, donation requests and robocalls–restaurants still need to make sure there’s a way for guests to communicate with them.
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How Municipalities Can Use Instagram to Connect with Younger Residents
INTRODUCTION
According to Statista, more than 75% of Instagram users are between the ages of 18 and 44, with 31.6% falling within the 25-34 age range. This presents an opportunity for municipalities looking to communicate with their younger residents; however, it’s not enough to just be present on the platform.
To effectively reach younger generations, municipal staff must learn how to leverage Instagram’s key features and differentiate it from the municipality’s other social media platforms and traditional communication outputs.
Following are some tips on how your municipality can use Instagram to connect with younger residents.
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How to Coordinate with Businesses on Public Projects
INTRODUCTION
Whether you’re part of a city department, transportation agency, or utility provider, coordinating with businesses is essential to the success of public projects. From street reconstruction to broadband expansion, these initiatives often affect how businesses operate day to day. When communication breaks down, the results can include delays, budget issues and strained relationships that carry over into future efforts.
Strong, consistent communication builds trust, ensures accountability, and helps business stakeholders understand the project timeline, their role in it and how decisions are made. Here’s how public entities can successfully coordinate with businesses throughout a project’s life cycle.
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