When Suppliers and Buyers Become Your Competitors

Porter’s Five Forces model can help you understand the competition you face, especially as you enter a new market. Three of the forces–direct competition, new entrants to the market and indirect competition–should be obvious. The other two–suppliers and buyers (customers)–are often not.

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Social Media Tools for Small Businesses

Studies show that your social media posts will get more engagement with multimedia. What tools should you use? Photoshop is a powerful graphics editor, but do you really need it? You can make videos with Final Cut Pro, but it does cost $299.99.

Watch this short video for a review of free and freemium online tools you can use to enhance your social media posts.

Graphic by WKOW

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How to Communicate to Customers During COVID-19

A study by the American Psychological Association showed that Americans are feeling nervous and anxious because of the COVID-19 outbreak. Business owners need to take that into account when they communicate with their customers. Here is a short video with some tips on your communication efforts when your employees have COVID-19.

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