How Municipalities Can Manage and Monitor Their Social Media Accounts

INTRODUCTION

According to Statista, more than 300 million people in the United States are currently active on social media. That number is expected to exceed 330 million by 2029.

When managed appropriately, municipalities of all sizes can use social media to inform and engage their citizens. It also can be used to establish meaningful two-way communications with the public, which can help you identify what’s working and what could be improved within your community.

Following are some tips on how your municipality can manage and monitor its social media accounts.

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How to use Facebook’s Community Chats for Public Involvement

INTRODUCTION

Conducting public involvement is crucial to the success of any organization or municipality’s project. One way to expand outreach efforts is by using social media features, like Facebook Community Chats.

Here are a few ways to use Facebook’s Community Chats for public involvement and outreach campaigns.

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How Municipalities Can Engage the Community for their Strategic Plan

INTRODUCTION

municipal meetingMunicipalities typically develop strategic plans for a 3-to-5-year period, after which the plan must be updated. Part of this process is addressing the diverse and changing needs of residents and businesses, and that requires active community engagement.

Here’s how municipal governments–namely, villages, towns, cities and counties–can engage their communities to develop and update their strategic plan. Continue reading “How Municipalities Can Engage the Community for their Strategic Plan”