How to Set up an Autoresponder on Facebook

INTRODUCTION

According to Sprout Social, about one-third of all Facebook users engage with brands on a regular basis, with many using the platform for customer service inquiries.

Moreover, these individuals expect a quick response, with 42 percent of people expecting a reply within the hour.

Not all hotels, bed & breakfasts or resorts are equipped to monitor their accounts around the clock, which is where Facebook’s automated messaging tools come into play. Facebook currently has two options for autoresponders. Here is how to set them up. Continue reading “How to Set up an Autoresponder on Facebook”

How to Set up Instagram Video Ads for Your Hotel

INTRODUCTION

InstagramAccording to Statista, Instagram has 500 million daily users. More specifically, Instagram announced last year that users older than 25 years old spend an average of more than 24 min. on it each day.

Like other social media platforms, Instagram offers advertising features to help you reach potential guests that you aren’t reaching organically. Here is how to set up Instagram video ads for your hotel, resort or bed & breakfast. Continue reading “How to Set up Instagram Video Ads for Your Hotel”

How to Use Facebook as You Open Your Hotel

INTRODUCTION

Facebook mobile appAccording to Statista, Facebook remains the most popular social media app in the United States, with approximately 50 percent of the population actively using the platform each month.

A 2016 survey, also conducted by Statista, revealed that 47 percent of respondents recommend local businesses through Facebook, second only to word-of-mouth recommendations.

Facebook is a powerful marketing tool that can help your property reach potential guests and build a community of supporters. Following are some tips on how to use Facebook for your new hotel, resort or bed & breakfast to generate awareness and buzz prior to your grand opening. Continue reading “How to Use Facebook as You Open Your Hotel”