Advertising & Marketing Archives - Public Relations, Advertising & Social Media

What Hotels and Restaurants Should Include in an FAQ

Posted on May 27, 2025June 4, 2025 by Brian Lee

frequently asked questions Many hotels and restaurants are lacking pertinent information for their guests on their websites. Oftentimes, these websites have the bare essentials like reservations and a menu.

Guests these days likely aren’t going to call you for information. Instead, they are going to send you a direct message on social media at 10 p.m. and expect an immediate response, or they are going to post a question on Google, which usually will go unanswered.

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How Hotels and Restaurants Can Use AI for Review Management

Posted on April 29, 2025June 16, 2025 by Jaimie Onasch

INTRODUCTION

According to Statista, close to 80% of people trust online customer reviews as much as personal recommendations from family or friends. In addition, customers tend to spend more money with and have more trust in businesses that reply to online reviews.

However, manually responding to every customer review may not be realistic for many hospitality businesses. That’s where AI comes in. It can help hoteliers, restaurant owners and GMs manage their business’s online reputation more efficiently, allowing them to focus their time on operations and other key elements of their business.

Following are some ways your hotel or restaurant can use AI for review management.

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How B2C Companies Can Use HubSpot for Email Marketing

Posted on April 8, 2025April 21, 2025 by Jaimie Onasch

INTRODUCTION

HubSpot is an AI-powered customer platform that can integrate marketing, sales and customer service into one central hub. Its email marketing tools, in particular, can help businesses of all sizes create personalized campaigns that resonate with and inspire action from their target audience(s).

Following is how your B2C business can use HubSpot for email marketing.

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