What Hotels and Restaurants Should Include in an FAQ

frequently asked questionsMany hotels and restaurants are lacking pertinent information for their guests on their websites. Oftentimes, these websites have the bare essentials like reservations and a menu.

Guests these days likely aren’t going to call you for information. Instead, they are going to send you a direct message on social media at 10 p.m. and expect an immediate response, or they are going to post a question on Google, which usually will go unanswered.

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How Municipalities Can Build and Manage a Stakeholder Registry

INTRODUCTION

Effective stakeholder management is crucial for municipal projects, whether you’re implementing new policies or building infrastructure projects. A well-organized stakeholder registry serves as the foundation for effective public engagement, helping municipalities track relationships and communication history.

Here is how municipalities can build and manage a stakeholder registry.

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How Hotels and Restaurants Can Use AI for Review Management

INTRODUCTION

According to Statista, close to 80% of people trust online customer reviews as much as personal recommendations from family or friends. In addition, customers tend to spend more money with and have more trust in businesses that reply to online reviews.

However, manually responding to every customer review may not be realistic for many hospitality businesses. That’s where AI comes in. It can help hoteliers, restaurant owners and GMs manage their business’s online reputation more efficiently, allowing them to focus their time on operations and other key elements of their business.

Following are some ways your hotel or restaurant can use AI for review management.

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