Spelling and grammatical errors- there is nothing less professional when it comes to emails sent to a client (well, unless you drop the f-bomb, which is never a good idea!).
Intra-office communication generally has a more casual tone then emails sent to clients, but sometimes it can go too far. I’ve made some pretty embarrassing spelling errors in my day, but when did we get so lazy that people don’t read over an email briefly before they send it? We are all guilty of getting sloppy in communication when it is between friends and co-workers, but habits breed habits! If on a daily basis you send emails that are poorly written and contain errors, you are more likely to do the same with clients.
No one is perfect, and spelling/grammar errors are bound to happen. However nothing is worse than receiving an email from someone you are trusting with your money and time, and they do not even value you enough to check for spelling errors.
Why not get in the good habit of always writing professional, edited emails? That way you are guarunteed not to turn off a client simply because you spelled guaranteed wrong!
Now for some Charlie Brown…
