INTRODUCTIONTraditional content development is time-intensive and often relies on manually processing large volumes of research, data and interviews. Google’s Notebook LM offers a privacy-safe AI solution that can transform how B2B businesses approach content creation.
Here is how B2B businesses can use NotebookLM for content development.
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Many hotels and restaurants are lacking pertinent information for their guests on their websites. Oftentimes, these websites have the bare essentials like reservations and a menu.
Guests these days likely aren’t going to call you for information. Instead, they are going to send you a direct message on social media at 10 p.m. and expect an immediate response, or they are going to post a question on Google, which usually will go unanswered.
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According to Statista, close to 80% of people trust online customer reviews as much as personal recommendations from family or friends. In addition, customers tend to spend more money with and have more trust in businesses that reply to online reviews.
However, manually responding to every customer review may not be realistic for many hospitality businesses. That’s where AI comes in. It can help hoteliers, restaurant owners and GMs manage their business’s online reputation more efficiently, allowing them to focus their time on operations and other key elements of their business.
Following are some ways your hotel or restaurant can use AI for review management.
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