Public Relations, Advertising & Social Media

Tweet Tweet

Posted on May 8, 2012June 8, 2018 by Brian Lee

I, like many others, use Twitter as a news source. Because I am a creature of convenience, I follow my favorite news outlets and am able to browse all of them in one stop. It’s amazingly efficient and I would highly recommend condensing your news surfing through Twitters!

That being said, it concerns me how frequently Twitter itself is news. Maybe it’s my secret addiction to entertainment news (I blame my mother and her insistence on watching Entertainment Tonight), but I have noticed an increasing amount of people reporting on what someone tweeted as a news story.

It’s a little weird to hear a story start, “So and so tweeted…” It’s like someone releasing a statement, if that statement was a stream of consciousness ranging anywhere from the mundane to the inappropriate.

I wish this was a trend I could see going away but I know that just isn’t the case. How often do you hear about a celebrity or pro athlete putting their foot in their mouth on Twitter? (Maybe I hear about it more because of my embarrassing habit of watching entertainment news channels…) As long as you give people the vehicle to say stupid things they will. And as long as people say stupid things, someone will make a news story out of it.

Improving Edgerank in Facebook

Posted on May 7, 2012 by Brian Lee

I recently spoke on Facebook marketing at the Greater Madison Chamber of Commerce’s annual expo. A key point I made was that don’t spend too much time worrying about the appearance of your Facebook page, as the vast majority of interaction with fans happens in the News Feed.

For those unfamiliar with Edgerank, it’s Facebook’s tool/formula to calculate which posts matter to you the most. In other words, have you ever noticed some friends ALWAYS appear near the top of your News Feed? It’s because you’ve interacted with them more than others, and Facebook keeps track.

Edgerank applies not only to personal pages, but to fan pages as well. I’ve created this chart to explain how to improve your Edgerank on the three main categories: Fan Engagement, Time with Status and Frequency of Posts.

Fan Engagement	Time with Status	Frequency of Posts
No marketing messages or any other type of “broadcasting”	Post videos	Post no more than once every four hours
Ask questions	Post photos	Post during peak Facebook hours; or
Elicit emotions	Post links	Post during your audience’s peak hours
Topical posts	(All suggestions from first column)

The key takeaway is that good content should be your No. 1 goal to make your page more visible to your fans.

Wal-mart Hides Scandal

Posted on May 3, 2012 by Brian Lee

How many scandals can Wal-mart have in one week? First their stores in Mexico are caught for bribing politicians (and then Wal-mart covered up the investigation), and now they are being fined by the Labor Department for denying workers overtime pay.

Who cares about another Wal-mart scandal? Well a few years back Wal-mart’s then CEO cared, and began an initiative to revamp Wal-mart’s practices and their public image. Yet according to the New York Times, the same CEO is the man responsible for covering up Wal-mart’s internal bribery investigation of the Mexico scandal.

Sounds like his public relations efforts are a mix of genuine effort to change, and still wanting to hide from the public when it gets uncomfortable.

These recent scandals could tarnish the image Wal-Mart has worked to rebuild over the years, but I am not convinced people will stop shopping at Wal-mart. People who shop their care about low prices and the convenience of getting it all in one place- I don’t think most shoppers care what Wal-mart does.

Yes, some do. And they need a strategic PR campaign to address these recent scandals. Especially since there have been protests in New York and Boston where Wal-mart is attempting to build stores. Wal-mart has to address the scandals and show the public they have plans in place to be sure it won’t happen in the future (and they won’t cover it up if it does!).

But Wal-mart has had a lot of questionable practices in the past, and I think the people will continue to fill the stores across the nation if they continue to roll back the prices.