How a School Board Can Regain Trust After an Incident

school busINTRODUCTION

A local school district was recently in the news, as it was reported that the school board was taking responsibility for years of overspending, policy violations and budget mismanagement.

Unsurprisingly, parents and residents expressed their concerns publicly, and some called for the resignation or recall of the board members.

How does a school board regain the public’s trust after an incident like this? With any crisis, we recommend focusing on clear and constant communication, strategic planning and transparency.

Here are ways a school board can regain the public’s trust:

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Making a Decision Outside of a Board or Committee

school busRecently we saw the administration of a school district decide to change some school starting times due to the lack of bus drivers. This had been an ongoing problem in which students were waiting for up to an hour for their bus, and up to that point, there had been no viable solutions from any parties.

On face value, there seems to be nothing wrong with this situation. In actuality, the administration made the change without going through the school board first.

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