How to Communicate to Customers During COVID-19

A study by the American Psychological Association showed that Americans are feeling nervous and anxious because of the COVID-19 outbreak. Business owners need to take that into account when they communicate with their customers. Here is a short video with some tips on your communication efforts when your employees have COVID-19.

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How Retailers Can Use Instagram Shop to Sell

INTRODUCTION

Instagram Shop example

Social commerce is gaining traction among Internet users and is most popular among younger generations. In fact, Statista reports that close to 50 percent of U.S. adults ages 18-34 have purchased products through social media.

Instagram, which has long been used for product discovery, recently added Instagram Shop to its platform. The new shopping experience allows users to easily discover and purchase products directly on Instagram. 

Following are some tips on how you can use Instagram Shop for your retail store or e-commerce business.

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How to Set up Digital Literacy Training for Healthcare Providers

INTRODUCTION

Due to the current COVID-19 pandemic, healthcare systems and physician offices have accelerated digital health solutions, putting telehealth front and center. According to the U.S. Department of Health and Human Services, there was a “meteoric rise of telehealth during the pandemic.”

With telehealth rising, so does the need for proper training among medical staff to help address gaps in knowledge and equip them with the skills they need to become more comfortable and adept with technology. 

Here are ways on how to set up digital literacy training for healthcare providers.

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