Category: Public relations

How to Measure the Success of Your Municipality’s Initiatives

Posted on by Brian Lee

INTRODUCTION

chartIn municipal governance, it is important for local officials to not only implement new initiatives but also to assess their success and impact on the residential and business communities. Effective measurement provides valuable insights, allowing municipalities to refine strategies, allocate resources efficiently and demonstrate accountability.

Here’s how municipalities can measure the success of their initiatives.

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How Municipalities Can Engage the Community for their Strategic Plan

Posted on by Brian Lee

INTRODUCTION

municipal meetingMunicipalities typically develop strategic plans for a 3-to-5-year period, after which the plan must be updated. Part of this process is addressing the diverse and changing needs of residents and businesses, and that requires active community engagement.

Here’s how municipal governments–namely, villages, towns, cities and counties–can engage their communities to develop and update their strategic plan. Continue reading “How Municipalities Can Engage the Community for their Strategic Plan” →

How to Use AI for Crisis Communications

Posted on by Taylor Kennedy

INTRODUCTION

By now you should be familiar with artificial intelligence (AI) and the different AI tools (e.g., ChatGPT) that communication professionals use. To give you an example of how popular these tools are, according to Reuters, ChatGPT currently has around 180.5 million users, and that number is growing. While AI certainly has its benefits, it is not meant to replace a human communication/PR professional, but rather complement them.

AI can also be effective in crisis communications, significantly reducing the workload and stress of your communication team. Here are ways to use AI tools during a crisis.

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