The University of Wisconsin and the Athletics Department failed in their initial actions following the discovery of fans wearing offensive costumes, one of which was a noose around the neck of President Obama, during the Badgers game vs. Nebraska on Oct. 31.
Continue reading “Camp Randall noose incident”
Is your hospital or clinic providing the highest quality care to every patient regardless of race, socioeconomic status, ethnicity, culture or language proficiency?
A report on cultural competence concluded that “a framework of organizational, structural and clinical cultural competence interventions can facilitate the elimination of these disparities and improve care for all Americans.”
Following are tips for how your hospital staff can work with diverse populations, whether internally or as part of community relations campaigns. Continue reading “Working with Diverse Populations”
Does your hospital have effective internal communication? It can help increase your employees’ job satisfaction, productivity, commitment, engagement and morale. Like any other communication effort, internal ones should be measured–in this case, it’s important to focus on outputs and outcomes.
Continue reading “How Hospitals Can Measure Internal Communication Efforts”