As AI usage becomes more prevalent in organizations, they need to have a policy on AI use for internal and external communications. The purposes of the policy are to help maintain public trust, protect data and sensitive information, ensure accuracy, follow ethical standards and define accountability.
Here are a few sections you will need for your corporate AI communications policy.
Any announcements related to the closing of a business, no matter how innocuous, can be met with negative reactions from the public. That’s why it’s important to frame the announcement as best as you can to control the ensuing narrative.
INTRODUCTIONWhen municipalities launch campaigns for referendums and infrastructure projects, effective communication becomes even more important to gain community understanding and support. Artificial intelligence (AI) is a tool that municipalities can use to test and refine messages before beginning public outreach. This process involves creating stakeholder profiles, defining your voice, testing message variations and making sure there is accessibility across languages.
Here’s how municipalities can use AI to test messages for their projects.
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