INTRODUCTION
Whether you’re part of a city department, transportation agency, or utility provider, coordinating with businesses is essential to the success of public projects. From street reconstruction to broadband expansion, these initiatives often affect how businesses operate day to day. When communication breaks down, the results can include delays, budget issues and strained relationships that carry over into future efforts.
Strong, consistent communication builds trust, ensures accountability, and helps business stakeholders understand the project timeline, their role in it and how decisions are made. Here’s how public entities can successfully coordinate with businesses throughout a project’s life cycle.
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