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How desperate the media have become

I know, I know. Newsrooms are shrinking, reporters have more beats to cover, no more enterprise stories, more articles on the weather, more AP articles, etc. I get it. But sometimes, you can really see the desperation to generate a story at all.

On Nov. 19, Madison’s online newspaper, The Capital Times, wrote a story titled “Boys and Girls Club CEO, grocery store owner go undercover as homeless men in Madison.” But the Cap Times didn’t end there.

Three hours and 15 minutes later, the Cap Times implored readers to check out the story in an article called “In Case You Missed It.

The next day, the paper published a follow-up piece titled, “Men’s expedition into homelessness in Madison sets off lively discussion on social media,” which other than a handful of paragraphs mentioning the Boys and Girls Club Facebook page, was a complete rehash of the original article.

But wait, there’s more!

The day after that, the Cap Times wrote how Yahoo! wrote about the same topic in an article titled, “Story of Boys & Girls Club CEO going undercover as homeless getting national attention.” That was immediately followed by a mention of the Yahoo! pieceĀ in another “In Case You Missed It” article.

Finally, on Nov. 24, the Cap Times wrote a story on how its homeless story was its most read story for the week.

Let’s recap: one real story, one story to tell you to read the story, one repeat of the original story disguised as something else, one story on another media outlet’s coverage, a reminder of that story and then a pat-yourself-on-the-back story. Six articles for just one story!

This, my friends, is an example of the sad state of the media today.

Why review sites like Yelp are bad

Snarky comments on online news articles really annoy me, but a close second are the reviews found on sites like Yelp.

Let’s be honest. The reviews are often useless. You will often find someone who:

  • Thinks their reviews are the best thing since sliced bread and adds meaningless prose to sound more sophisticated,
  • Likes or dislikes something but doesn’t list their rationale,
  • Is hell-bent on writing the most negative review ever and/or enjoys nitpicking everything, or
  • Writes a suspiciously positive review.

On that last point, did you know a study shows that 20 percent of Yelp reviews are fake? I’m actually surprised the number is not higher.

Anyways, I feel bad for business owners who have to deal with undeserved negativity that stems from Yelp reviewers. And even when a business does something wrong, why not tell the owners so that they can fix it?

That’s why I’m interested in seeing how the new app, Goodsnitch, fares. It’s been described as the “anti-Yelp app” because it doesn’t allow one-sided, glory-seeking rants. Instead, users provide private feedback to the businesses.

Whether this service replaces Yelp remains to be seen. I’m hopeful, but Yelp is probably too prevalent, unfortunately.

Getting in your own way

I’ve previously stated why media training is important. Today at the Wisconsin Early Stage Symposium, I sat on a panel that talked about messaging and saw firsthand what can go wrong.

A woman from the audience stood up to talk about her product, and it was clear that she was struggling. When asked twice about her qualifications in producing the product, she failed to truly answer the question, saying how the guy who came up with the idea didn’t want to deal with the liabilities and just wanted to sit in his basement and collect royalties.

I’m both surprised and not surprised by that response. How a person can’t even say something simple like “because I believe in this product’s value to society” is baffling, yet it happens ALL THE TIME.

I felt bad for this woman, because her inability to speak clearly and concisely was getting in the way of an otherwise wonderful product. That could hurt her in terms of marketing and attracting investors. I hope she hires a consultant to help her with her messaging strategy!