Does it make sense for a fitness club to tell its members to join now? No, because they’re already members.
Does it make sense for a pay channel to tell its subscribers to subscribe today? No, because they’re already subscribers.
Yet, these and other types of businesses do this every day on Facebook. I get it, the need to sell is strong. However, following a customer acquisition approach is wrong.
Continue reading “Why You Should Use Facebook for Customer Retention”