MADISON, Wis., October 2018 – A revolutionary, fan-friendly pricing system with general admission as low as $29.99 for a limited time, “Star Trek” stars William Shatner and Nichelle Nichols, the “Supernatural” tandem of Ruth Connell and Lisa Berry, Jon Heder (Napoleon Dynamite, Blades of Glory), Matt Ryan (“Constantine,” “Assassin’s Creed IV: Black Flag”), Matthew Lewis (Harry Potter franchise, “Bluestone 42”), Jason Ralph (“The Magicians,” “Aquarius”), an outstanding array of programming, live entertainment, cosplay contests, gaming and more highlight the return of Wizard World Madison to Alliant Energy Center, November 30-December 2. The new pricing program, which also includes a series of other priority options, allow fans to build their own VIP packages by adding autographs and Photo Ops of their choice.
Author: Taylor Kennedy
What Restaurants Should Do in a Social Media Crisis, Part V
INTRODUCTION
A recent Harvard Business Review study found that discrimination is a “prevalent phenomenon” in the customer service industry. Discrimination can take place internally (within staff members) and externally (with or from customers). It can come in the form of gender, occupation within the restaurant, race or other protected characteristics.
Here is how to handle a social media crisis related to discrimination and rebuild your restaurant’s reputation. Continue reading “What Restaurants Should Do in a Social Media Crisis, Part V”
What Restaurants Should do in a Social Media Crisis, Part IV
INTRODUCTION
Social media makes it easy, unfortunately, for employees to broadcast their opinions. In the restaurant industry, you never know when one disgruntled server, cook or bartender can bring massive unwanted public attention to your brand.
Here is how to handle a social media crisis related to a rogue employee and rebuild your restaurant’s reputation. Continue reading “What Restaurants Should do in a Social Media Crisis, Part IV”