(MADISON, Wis.) – The Hilton Madison Monona Terrace has added a robot named Munson to its team to help deliver a quality guest experience.
“We are always looking at innovative ways of serving our guests,” Hilton General Manager Derek Morrison said. “Munson was easy to integrate into our operations and has had positive interactions with guests and staff alike.”
The robot is named after Audrey Munson, the country’s first supermodel whose likeness can be seen atop the Wisconsin State Capitol dome and for whom the hotel’s restaurant is named.
Audrey’s capabilities include delivering food at group events and in The Audrey Kitchen + Bar, as well as offering refreshments to hotel guests waiting to check in. The Hilton is one of only a few Marcus Hotels & Resorts properties to use the technology.
The Hilton is leasing the robot from Bear Robotics, an artificial intelligence company based in California.
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About the Hilton Madison Monona Terrace
The Hilton Madison Monona Terrace is located on the shimmering shores of Lake Monona, one block from the state capitol building and in the heart of Madison’s dining, shopping, entertainment, art and theatre districts. The property is connected to the Monona Terrace Convention Center, making it the premier location for business meetings and social gatherings. The Hilton Madison Monona Terrace has been named the best hotel by Madison Magazine and received the Planners Choice Award from Meeting News, among other recognitions. Reservations can be made by calling 866-403-8838. For more information, visit www.hiltonmadison.com.
About Marcus Hotels & Resorts
Marcus Hotels & Resorts owns and/or manages 16 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes premier food and beverage brands such as Mason Street Grill, ChopHouse, Miller Time® Pub & Grill, and SafeHouse® Restaurants. For more information, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).
About The Marcus Corporation
Headquartered in Milwaukee, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its lodging division, its theatre division, Marcus Theatres®, is the fourth largest theatre circuit in the U.S. and currently owns or operates 1,064 screens at 85 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. For more information, please visit the company’s website at www.marcuscorp.com.
RESULTING MEDIA
- NBC 15 (Jan. 10) – Hilton Madison introduces Munson, their new hotel robot
- Hospitality Tech (Jan. 10) – Hilton Madison Gives Nod to Roots with New Hotel Robot
- InBusiness (Jan. 10) – Hilton Madison Adds Robot to its Staff