Does your hospital have effective internal communication? It can help increase your employees’ job satisfaction, productivity, commitment, engagement and morale. Like any other communication effort, internal ones should be measured–in this case, it’s important to focus on outputs and outcomes.
Continue reading “How Hospitals Can Measure Internal Communication Efforts”
The public knows or suspects your hospital has admitted an elected official, celebrity, VIP or other high-profile patient. A situation like this will really test your staff’s knowledge and compliance with HIPAA.
Your hospital’s policies and procedures should cover situations on protecting patient confidentiality, but let’s look at how communications should be handled.
Continue reading “Protecting the Privacy of a High-Profile Patient”
Mergers and acquisitions (M&A) are common in many industries, including tech, financial services and healthcare. Following are some communication tips for making sure your combined brand is positioned positively before, during and after the M&A:
Continue reading “3 Communication Tips for a Successful Merger”